Need Custom T-Shirts?
Our Graphic Design Department that can help bring your ideas to life or we can use your own design.
PLEASE NOTE - THERE IS A 2 TO 3 WEEK TURNAROUND FOR PRODUCTION ON ALL DTG ORDERS
All Orders Received after Noon (12pm EST) enter schedule on next day.
Each job must be written as a separate PO & goods must be shipped in under separate PO's.
Production Schedule: 10-14 working days upon receipt of PO, Art, Merchandise & Approval.
All goods must be in house 3 business days prior to set production date to avoid delay.
Order forms, artwork and merchandise must be received complete prior to being put on the production schedule.
All payment arrangements must be finalized before orders will enter the production schedule.
Dispute of quality claims must be made within 30 days of receipt of merchandise.
Revisions / Add-ons to Existing Orders - Additional garments added to an order after its already approved (new orders/re-runs) will unfortunately no longer be accepted. A new PO for the additional pieces must be placed. If you feel the need to still submit a revised order please understand that your order will be placed on hold until ALL garments arrive and at that time a NEW ship date will be emailed to you. Your current ship date is no longer valid. No Exceptions.
All goods being dropped off must arrive in boxes or bags, w/ provided packing slip, otherwise they will not be accepted.
All artwork should be submitted as Vector art (.eps, .ai.) or as high res. .psd, .pdf, or .tiff (300 dpi min) with layers & transparent backgrounds. Converting artwork from 72 dpi to 300 dpi will not yield good results & in most cases not useable. For Larger files please email us at firstname.lastname@example.org for a link to our DropBox.
GARMENT GUIDELINES & APPAREL SUGGESTIONS
We like to print on 100% Cotton Garments of any color for best results. Lighter colors normally print better.
Light & Dark garments can be made of blends, although not recommended, customer assumes risk.
No garment can be treated with a stain resistant / waterproofing chemical or fabric coating.
DTG Printing uses water base inks, and thus no neon colors, no PANTONE matching is possible.
Varying dye lots of blank goods may affect print quality consistency in an order.
Fleece must be a minimum of 90% cotton.
NOT ALL BRANDS OR STYLES NOT CAN BE RECOMMENDED FOR PRINTING. IF A BRAND OR STYLE IS SUPPLIED FOR YOUR ORDERS, WE CANNOT GUARANTEE PRINT QUALITY AND WILL NOT BE RESPONSIBLE FOR FINISHED PRODUCT IF WE DETERMINE IT IS NOT SUITABLE FOR PRINTING. WE HAVE THE RIGHT TO DENY / CANCEL ORDERS WITH UN-APPROVED GARMENTS.
PRINTING LIMITATIONS WITH SPECIALTY GARMENTS
Due to pallet restrictions and machine requirements the following information applies:
We cannot print above pocket tees of any kind.
We cannot print over zippers on sweats of any kind.
We cannot print over seams.